Reference

How lexistogel Handles Your Personal Data

Your account data, wallet details and session activity are handled with care — from the moment you register through every DANA, OVO or GoPay transaction you make.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie & Session ControlsYour Right to Access or Delete DataDirect Contact Path for Privacy Requests

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What Data We Collect and Why We Keep It

lexistogel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit directly — your name, contact address, and the wallet identifier linked to your DANA, OVO or GoPay account. We also log session data: device type, browser, IP address, and the pages you navigate

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within the lobby. This information serves two purposes: verifying your identity so deposits clear correctly, and keeping your account secure against unauthorised access. Payment transaction records are retained for the period required by applicable financial compliance obligations and are not shared with third parties for marketing.
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Players in Bekasi or anywhere across Indonesia access the same data rights regardless of which e-wallet they use. We do not sell your personal data. Any third-party service providers we engage — such as payment processors handling DANA or OVO transfers — are bound by data-processing
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agreements that restrict them to the specific task at hand. If local law in your eligible region places additional conditions on how we process your data, those conditions apply and take precedence. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. We handle privacy requests through the same channels as account support — so you do not need a separate form or a different contact path. Describe your request clearly and include the e-wallet reference linked to your account so we can locate your record without delay.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data handling practices are designed around the reality that your account holds financial activity — wallet transactions through DANA, OVO and GoPay, session history and identity records. We apply SSL encryption to all data in transit, meaning information moving between your device and our servers cannot be read by a third party mid-connection. Access to account data inside our systems is role-restricted: only the teams that need it to process a payment or resolve a support request can view it. We review data retention schedules periodically and remove records that no longer serve a legitimate operational purpose.

SSL Encryption in Transit Every data exchange between your browser or mobile app and our servers runs over SSL. This covers login, wallet linking for DANA or OVO, and every account update you submit.

Cookie and Session Controls We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these through your browser settings at any time without losing your account.

Retention and Deletion Policy Account records are kept for as long as your account is active and for the period required after closure. Once the retention window closes, personal data is removed from active systems.

Restricted Internal Access Not every team member can view your full account record. Access is scoped — payment staff see transaction data, support staff see contact and session data, and neither group sees the other's view.

Common Questions About Your Data and Rights

These are the questions we hear most often from account holders about how their information is used, stored and accessed. If your question is not here, reach out through live chat or the email path listed in the support section above.

We collect the name, contact detail and e-wallet reference you submit at registration — typically your DANA, OVO or GoPay identifier — plus device and session data generated when you log in.

Your wallet details are passed only to the payment processor handling that specific transaction. They are bound by a data-processing agreement and cannot use your information for any other purpose.

Yes. Contact support through live chat or the email address in your account profile. Include your registered wallet reference so we can locate your record and prepare the data export.

Send a deletion request via support email or live chat. After identity verification — usually confirming the wallet linked to your account — we process the deletion within the timeframe required by applicable rules.

We use session and preference cookies. Session cookies expire when you close the browser. Preference cookies persist until cleared. You can remove both types from your browser settings at any time.

Active account records are kept while your account remains open. After closure, records are held for the retention period required by applicable financial compliance rules, then removed from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How lexistogel Handles Your Personal Data

How to Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Common Questions About Your Data and Rights

01 What personal data does lexistogel collect when I open an account?

02 Is my DANA or OVO wallet information shared with anyone outside lexistogel?

03 Can I request a copy of all the data lexistogel holds about me?

04 How do I ask lexistogel to delete my account data?

05 Does lexistogel use cookies, and how do I control them?

06 How long does lexistogel keep my transaction and account records?

Privacy Policy

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